Terms and Conditions
CozySoulCo
Last updated: June 15, 2025
Welcome to CozySoulCo! We’re so glad you’re here. Before shopping with us, please take a moment to read our Terms and Conditions.
1. About Our Products
CozySoulCo offers spiritual and wellness goods like handmade crystal bracelets, simmer pots, hand knit/crocheted items, handmade candles, wax melts, and incense. These products are intended to support your spiritual journey, not replace medical or professional advice. We do not guarantee specific results.
2. Payment & Orders
All prices are in United States Dollars. Payment is due at the time of purchase. We accept major credit cards.
Once your order is placed, you’ll receive a confirmation email. Please double-check your shipping address—we can’t be responsible for items sent to the wrong address.
3. Shipping
We ship within the United States. Shipping times may vary depending on location and order volume. You’ll receive tracking information when your order ships.
4. Returns & Exchanges
Due to the nature of our products, all sales are final. If your item arrives damaged, please contact us within 5 days of delivery with a photo, and we’ll do our best to make it right.
5. Use of Products
All CozySoulCo products should be used safely and responsibly. Please read all labels and instructions. Keep items out of reach of children and pets. Use at your own risk.
6. Privacy
We respect your privacy. We only collect necessary personal information to process your order and will never share your data with third parties.
7. Changes to These Terms
We may update these terms from time to time. The latest version will always be posted here.
If you have any questions, please email us at cozycrone@cozysoulco.com.
Thank you for supporting CozySoulCo! 🌿